Privacy Policy for LUNA FIRES
Effective Date: 05/08/2025

At LUNA FIRES, accessible from https://www.lunafires.com, we are committed to protecting your privacy and ensuring you have a safe and secure experience on our website. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our site. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information You Provide:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address (if applicable)
  • Any other information you choose to provide (e.g., through contact forms, newsletter sign-ups, or purchases)

b. Automatically Collected Information:

  • IP address
  • Browser type and version
  • Time zone setting
  • Pages visited and interaction data
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Operate and maintain our website
  • Respond to inquiries or customer service requests
  • Process transactions (if applicable)
  • Send updates, promotional content, and newsletters (only if you’ve opted in)
  • Monitor and analyze usage to improve our services
  • Ensure security and prevent fraud

3. Sharing Your Information

We do not sell your personal data. However, we may share information with:

  • Service Providers: Such as web hosting, analytics, and payment processors, who assist us in operating the website
  • Legal Requirements: If required by law, we may disclose information to comply with legal obligations or protect our rights

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve user experience
  • Analyze website traffic
  • Store user preferences

You can choose to disable cookies through your browser settings, though this may affect the functionality of our site.

5. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict certain data processing
  • Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at: lunaaitechnologies@gmail.com

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of these external sites.

8. Children’s Privacy

LUNA FIRES does not knowingly collect data from individuals under the age of 13. If we learn we have collected personal data from a child without parental consent, we will delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. All updates will be posted on this page with the revised effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact @ lunaaitechnologies@gmail.com